- Click here to download the Citrix Workspace Application
- Once downloaded, find the file. It is usually in the ‘Downloads’ folder.
- Double click the CitrixWorkspaceApp.exe
- Allow Citrix to make changes to your computer
- At the Welcome to Citrix Workspace installer click ‘Start’
- Accept the license agreement and click ‘Next’
- Click Install – Do not enable single sign on
- You may need to Authorize the installation by entering an administrator user name and password
- After the installation completes – Click Finish – Do not add account if prompted by a popup window.
To Run the Citrix Workspace Session
- Visit Login2CLA.com and login to Citrix using your email address and password (ignore what it says about domain)
- At the ‘Welcome to Citrix Workspace Screen’ click ‘Detect Workspace’
- At the next window click ‘already installed’. Don’t worry if Citrix shows a box telling you that the Workspace app isn’t installed. It’s probably installed, but even if not, the old Citrix Receiver app will continue to work. Also, ignore the message saying ‘You don’t have available apps’ – it doesn’t matter.
- Click on Desktops on the left and then ‘ProLaw Windows 7 Citrix Desktop’
- If you get a Windows Defender Firewall notification, it’s fine to check all the boxes (domain, private, public).
If you’ve done everything right but Citrix Workspace still won’t run
- You can switch to using the Web Browser version. This has some limitations, most notably, not having access to printers. So this is to be used only a last resort until Central Tech or a Tech Team member can resolve the issue.
- To switch between the Workspace App and the Web Browser version, click the round icon with your last name initial in it. Click ‘Account Settings’ and then ‘Advanced’ and then choose your method.
- Contact Help Desk or your local Tech Team Member to resolve the issue of your Citrix Workspace app not working.